Skip to main content
Discuss a project日本語

Self-reported survey of business owners / announcement of a training institute · Source language: English

How small businesses use AI, and for what

A survey of graduates of a US small-business program showed how they fit AI into work and their demand for additional support.

Who:
2,473 graduates of the US "10,000 Small Businesses" program
Scope:
Responses from 2,473 graduates / response rate 16.5% / United States / graduates of the program
Source published:
2026-10
Period observed:
Survey August 10–24, 2026 / support announcement October 22
Editorial check:
2026-10-23

Only the source ID is saved in this browser. Nothing syncs across devices.

What was confirmed

  • Among non-users of AI: 45% were unsure how to apply it, 32% worried about data protection, and 28% worried about inaccuracy.
  • 77% of respondents wanted additional support. 86% of AI users used a generative AI chatbot.

Who, and in what situation

An August survey and an October announcement of support measures.

What they needed

Learning what they can hand to AI in their own business.

What they tried

Self-directed trials and online exchange were reported, and on October 22 the establishment of a training institute was announced.

What this source lets you read

There is room to combine examples of uses with support for deciding how much to hand over.

What to check next

In this business, what would you try first with AI?

Limits of this source

  • Voluntary responses from program graduates; not representative of small businesses across the US.
  • Response rate 16.5%. The effect of the support measures has not been evaluated.
  • The report and the support announcement come from the same organization and are not two independent surveys.

Read the primary source

Links use the original title or a HAKOMIRO source description. Japanese originals retain their published wording.

  1. The AI Economy Is a Small Business Economy (opens in new tab) ↗

    Goldman Sachs / The Goldman Sachs Foundation / 2026-10

    Babson College surveyed graduates: 2,117 complete responses and 356 partial.

  2. Goldman Sachs Commits $500 Million to Launch Small Business AI Institute and Expand 10,000 Small Businesses (opens in new tab) ↗

    Goldman Sachs /

    An announcement by the operating organization. It is not a measurement of the measures' effect.

← All sources